We're happy to take back our merchandise for a full refund or exchange so long as:
You send it back in 30 days.
Merchandise must be in original condition with tags attached
We are happy to provide a free return shipping label for orders shipping from within the U.S.A.
Refunds are made to the original method of purchase.
Orders outside the U.S.A. are responsible for all shipping charges
To make a return, please use the link above to create a return. For orders within the United States we will send you a free USPS return shipping label. Just print the label and attach it to the original box and give it to the mailman or drop at a post office.
We are not able to provide shipping labels for international orders, or reimburse international shipping expenses.
Exchanges - Need a Different Size?
Please use the link above to create an exchange. But if you're in a rush, we recommend simply placing a new order for the desired replacement size and return the unneeded merchandise by creating a return. Please contact us for size advice or to request multiple sizes to try on.
International Orders
If you place an order to be delivered to a destination outside the United States please be aware that the shipping fee does not include duties, taxes or import fees, which vary from country to country. For example, England charges import tariff of about 40%. We cannot advise or assist with import duties in your country, please do your research.
In the event that you need to return or exchange your international order, please be advised you are responsible for shipping the product back to us and the costs of shipping it. If you place a new order, you have to pay the shipping again.
For returns originating from outside the United States, please use an insured shipping service and note the tracking number. We are not responsible for lost items we did not ship. Send the merchandise to:
Warehouse Address:
Next Level Resource Partners
ATTN: Robert Stolz
4750 Goer Drive Suite A
North Charleston, SC 29406
U.S.A.
(303) 808-7288
European craftsmanship
Exquisite attention to detail and unmatched performance tested for centuries through the freezing, wet winters of the alps.
Loden from heritage mills
Our loden wool comes from traditional family-run alpine mills that have been keeping alpine peoples warm and dry for generations.
Traditional fit
Made for the modern lifestyle, our traditional fit blends beauty with function, keeping you warm and allowing room to layer.
Timeless alpine elegance
Born in the alps, the enduring alpine fashion embodies a beauty and elegance as timeless as the mountains themselves.
Description
highest quality austrian wool blend men's duffel coat in charcoal
you can find other duffel coats, but you won't find one made out of pure loden wool with little touches like authentic deer antler toggles.
features:
himalaya loden from pischl & pischl
hefty 15.34oz = 520 grams/meter
85% virgin wool / 15% alpaca
color: charcoal
fully lined, 65% viscose/ 35% acetate
detachable hood
1 inside zip pocket & 2 exterior welt pockets
full zipper
3 deer antler toggles with leather loops
hand sewn in croatia
fit
sizes are us sizes. order your regular men's blazer or men's suit jacket size.
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We Stand by Our Products
Outstanding Customer Service
Just in case you need a size exchange or return, we’re ready to help, no questions asked, no extra charge.
What customers are saying:
“Well-made and true to size, this lovely jacket fits great out of the box”
“Fits so well that you would think it was tailored.”
“Excellent quality, true European craftsmanship and tailoring”