An American Alpine Lifestyle Brand of Pure Wool Outerwear from Heritage European Mills


Your Cart is Empty

Returns & Exchanges

30 Day Returns (Free within 15 days)

As of September 2018, a prepaid shipping label is included in all packages sent within the USA.

Free Returns:

Received by Robert W. Stolz within 15 days of date of receipt, (allow 7 days transit time) 

$15 Returns:

Received by Robert W. Stolz after 15 days from date of receipt

Return Policy:

  • Merchandise must be received within 30 days
  • Merchandise must be in original condition, (unused, unworn, unaltered) in original packaging and with tags attached
  • Expedited shipping charges are non-refundable
  • Please allow 5 days to process returns from receipt.
  • Refunds are made to the original method of purchase.

Please notify Robert W. Stolz of your return request via email including the order number at:

Exchanges - Need a Different Size?

In order to serve you more efficiently, we do not process exchanges. Simply place a new order for the desired replacement merchandise and return the unneeded merchandise.

For returns originating from outside the United States, please use an insured shipping service and note the tracking number. We are not responsible for lost items we did not ship.  Send the merchandise to:

Warehouse Address:

American Shipping Company
ATTN Robert W. Stolz LLC
650 Belleville Turnpike, Unit 6
Kearny , NJ 07032